Guide to Reporting and Suggestions

• Hwaseung Corporation hope you will provide us with various suggestions for mutual growth with us.
• If you are interested in doing business with Hwasung Corporation, please feel free to make a proposal by referring to the business areas.
• Please report any unfair practices, such as corruption, bribery, acceptance of bribes, or damage to reputation, by executives and employees of Hwaseung Corporation, as well as any disadvantages in dealing with our company.
• This channel is designed to foster a healthy corporate culture and to prevent risks associated with human rights violations, corruption, and unethical behavior.

Reporting of Fair Trade Violations

1. 1. Unfair modification of contracts
2. 2. Improper coercion
3. 3. Unjust price reductions
4. 4. Unreasonable product returns
5. 5. Delayed payments
6. 6. Interference in management or business operations
7. 7. Unfair suspension of transactions
8. 8. Other abuse of superior bargaining position

Reporting Channels

Eligible Reporters

Reports can be submitted through this reporting channel to internal and external stakeholders, including all global business sites of Hwaseung Corporation.

Employees

Customers and Consumers

Partners

Local Community

Scope of Reporting

Detailed Explanation

Protection of Whistleblowers

Hwaseung Corporation operates a strict protection program to ensure reporters face no disadvantages.

• The identity of reporters will never be disclosed without consent, and confidentiality will be strictly maintained.
• We protect you from any disadvantage or discrimination from your business relationships or affiliated departments for reasons such as reporting, making statements, or submitting materials.
• Those who cooperate with the investigation through statements, provision of materials, etc. during the fact-finding process are equally protected, and retaliation is prohibited.
• Voluntary reporters may receive mitigation of responsibility depending on severity and past conduct.

Processing Procedure

• The information you report will be investigated to confirm the facts, and thorough security and safety will be guaranteed.
• We guarantee that those who provide advice or report will not be disadvantaged in their work or business activities, and we will not track the identity of any informant.
• If the information entered is inaccurate or false, or if unfounded profanity, slander, or advertising content is entered, it may not be processed and may be deleted at our discretion.

1. ① Employee grievances will be promptly processed within (10) days of receipt. However, the processing period may change for other reporting subjects.
2. ② The estimated time required may vary depending on the difficulty and scope of the investigation, including whether additional investigations and follow-up measures are required. If any schedule adjustments are necessary, prior notice will be provided.

Appeal procedure

• Applicant for objection : If you have any objections to the processing results, you may file an objection.
• Period for objection : "Within 30 days" from the date of notification of the processing result or the date on which a decision appears to have been made.
• How to file an objection: In writing, including the application form details below.

1. 1) Applicant's name, resident registration number, and address
   (In the case of a corporation or organization, its name, location of office or business place, and name of representative)
2. 2) Whether or not a notice of decision regarding disclosure of information subject to objection has been received
   • Objection Decision Results: Within seven days of receiving the objection, we will decide whether to accept or reject it and promptly notify the claimant of the decision in writing. If we decide to dismiss or reject the objection, we will notify the claimant of their right to file an administrative appeal or lawsuit along with the decision, specifying the reasons for the decision, the method of appeal, and the appeal procedures.